Last updated: July 2026
We want you to feel confident in your Lesea Active purchase. Eligible items may be returned within 30 days after delivery, subject to the conditions below.
Return Eligibility
To be eligible for a return, an item must be:
-
Unworn, unwashed, and unaltered
-
Free from stains, makeup, deodorant, pet hair, fragrance, odor, or other signs of wear
-
Returned with all original tags attached
-
Returned in its original packaging, where reasonably possible
-
Accompanied by valid proof of purchase
Products With an Integrated Underwear Liner
For hygiene reasons, leggings or other garments with a built-in underwear liner must be tried on over clean undergarments. The hygiene liner or protective seal, if supplied, must remain attached and intact.
A return may be refused if the product has been worn beyond a brief try-on, washed, altered, damaged, soiled, returned without required tags or hygiene protection, or otherwise shows signs of use. These conditions do not limit any rights you may have for defective or misdescribed goods under applicable law.
Non-Returnable Items
The following items are not eligible for return unless required by law:
-
Gift cards
-
Items marked final sale
-
Items that do not meet the return conditions above
-
Items purchased from a third-party retailer, which must be returned to that retailer under its policy
How to Start a Return
Email support@leseaactive.com with your order number, the item you would like to return, and the reason for the return. Do not send a return without authorization. Return instructions and the applicable return address will be provided after your request is approved.
Return Shipping
Unless the item is defective, damaged on arrival, incorrect, or the return is required by applicable law, the customer is responsible for return shipping costs. Original shipping charges are non-refundable unless the return results from our error or applicable law requires otherwise.
Refunds
After we receive and inspect the return, we will notify you whether the refund is approved. Approved refunds will be issued to the original payment method. Please allow 5-10 business days after approval for your bank or payment provider to post the refund. Processing times may vary by provider.
Exchanges
Where inventory is available, we may offer exchanges for a different size. The replacement item will be sent after the original item is received and approved, unless we state otherwise. If an exchange is unavailable, a refund may be issued instead.
Damaged, Defective, or Incorrect Items
Please contact support@leseaactive.com within 7 days after delivery if your order arrives damaged, defective, or incorrect. Include your order number and clear photographs of the item and packaging. We will review the issue and provide an appropriate resolution.
Late or Missing Refunds
If an approved refund has not appeared after the stated processing period, first check with your bank or payment provider. You may then contact us at support@leseaactive.com.